Effective Date: August 14, 2021
Aspire Realty LLC (“Company,” “we,” “us,” or “our”) values the trust of our clients, visitors, and partners. This Privacy Policy outlines how we collect, use, protect, and share personal information when you interact with our website, forms, CRM, communications, or services. We are committed to ensuring your privacy and maintaining compliance with all relevant federal, state, and telecommunications regulations, including SMS and email marketing requirements under A2P 10DLC verification standards.
1. Information We Collect
- Personal Identification Information: Name, email address, phone number, mailing address.
- Property Information: Details about properties you own, wish to sell, or are interested in purchasing.
- Communication Data: SMS, email correspondence, call records, and notes from interactions.
- Financial Information: Only when voluntarily provided for service agreements, payments, or contracts.
- Technical Data: Browser type, IP address, device details, cookies, and usage patterns from our website.
2. How We Use Your Information
- To provide you with real estate services, including property evaluations, consultations, and transaction assistance.
- To respond to inquiries and schedule appointments through our website or CRM system.
- To send SMS text messages, emails, or phone updates regarding your inquiries or services.
- To send marketing and promotional messages if you have opted in.
- To improve our website, marketing campaigns, and customer experience.
- To comply with legal obligations, industry regulations, and record-keeping requirements.
3. SMS, Calls & Email Consent (A2P Compliance)
By providing your phone number or email address, you consent to receive communications from Aspire Realty LLC, which may include:
- Appointment reminders, confirmations, and service updates.
- SMS messages, emails, or calls with relevant real estate opportunities.
- Marketing and promotional offers (only with your opt-in consent).
Message and data rates may apply.
You may opt out at any time by:
- Replying “STOP” to any SMS message.
- Clicking “unsubscribe” at the bottom of marketing emails.
- Contacting us directly at [email protected].
We do not sell, rent, or share your phone number or email with unaffiliated third parties for their marketing purposes.
4. Data Sharing & Disclosure
We may share your information only in the following cases:
- With trusted service providers (such as CRM platforms like GoHighLevel, SMS carriers like Twilio, or website hosting companies).
- With legal authorities if required by law, regulation, or to protect our rights.
- With business partners assisting in real estate services, only as needed to complete transactions.
We do not sell your personal information.
5. Data Retention & Security
- We implement strong security practices to protect your personal information, including encryption, firewalls, and limited staff access.
- We retain your data only as long as necessary to fulfill our business purposes or legal requirements.
- We regularly review our data handling policies to ensure compliance with privacy standards.
- While we use industry-standard measures, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Privacy Rights
You have the right to:
- Request a copy of the personal information we have collected.
- Request corrections or updates to your personal information.
- Withdraw your consent for marketing communications at any time.
- Request deletion of your personal information (subject to legal requirements).
To exercise these rights, please contact us at [email protected].
7. Cookies & Tracking Technologies
Our website may use cookies, pixels, or similar technologies to:
- Improve your browsing experience.
- Track website performance and visitor behavior.
- Deliver more relevant advertisements.
You may disable cookies in your browser settings, but some features may not function properly without them.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect or maintain information from anyone under 18 years of age. If we learn that we have collected personal information from a minor, we will take immediate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be posted on our website with a revised effective date.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Aspire Realty LLC
3815 River Crossing Parkway, Suite 100
Indianapolis, Indiana 46240
Email: [email protected]
Phone: 317-361-6279